Privacy Sanctuary
A clear overview of how Klondike Claim collects, uses, and protects information related to Canadian lottery participation.
Participant Data Protection
This policy explains what information we process for account access and Canadian lottery services, why it is needed, and the safeguards used to protect it.
What We Collect
To operate the platform and meet compliance requirements, we may process the following categories of information.
- Identity details used for age verification and account administration
- Contact details for service messages and participation updates
- Participation and transaction records required to process entries
- Technical signals used for security, fraud prevention, and performance
How We Use It
Information is used only for defined operational and compliance purposes connected to Canadian lottery services.
- Create and maintain participant accounts and access
- Deliver platform messages, confirmations, and outcomes
- Protect systems and participants from unauthorized activity
- Support legal and regulatory obligations tied to lottery operations
How We Protect It
We apply layered security controls intended to reduce risk and prevent unauthorized access to stored information.
- Encryption in transit and protective storage controls
- Restricted access for authorized roles only
- Monitoring and periodic security reviews
- Controls designed to support Canada-focused operations
Your Controls
You can request access, correction, export, or limitations on some non-essential processing where applicable.
Deletion Requests
To request removal of personal information, contact us through Frozen Contact. We may need identity verification and may retain certain records where required for legal or compliance purposes.
- Request a copy of information associated with your profile
- Correct inaccuracies in stored profile or contact details
- Opt out of non-essential communications where available
- Request data export in a common digital format